A product designer creating engaging experiences for enterprise products.
Having worked with complex platforms, such as enterprise resource planning and cloud communication, I leverage my background in product strategy and project management to design solutions that scale to solve real-world problems.
Recent work
Service Tech Redesign
Product Strategy, User Research, Information Architecture, User Interface Design, Interaction Design, User Testing
Using desktop-based software on mobile devices, field service technicians needed a simpler way to record their work. I reimagined a mobile solution designed specifically for field service.
Message Templates
Information Architecture, Interaction Design, Prototyping
As contact centers face an ever-increasing number of customers’ requests, it is essential to minimize repetitive and low-value tasks for support agents. I created message templates so agents could spend time on more pressing issues.
Arthur Rebrand
Brand Development, Information Architecture, User Interface Design
Arthur needed a brand that more accurately reflected its personality and purpose. I led the design team to create a new visual identity for our brand and reimagine our website.